Various Procedures

Transfers for Medical Care

The Salesforce Health Association reimburses transportation expenses to patients who have difficulty traveling due to illness or injury as transfer costs when the transportation expenses paid up front satisfy the three requirements below and are deemed necessary. These transportation expenses are also reimbursed for dependents as family transfer costs.

Transfer Costs

Payment amount
The actual expenses within the range of the standard amount calculated by the Salesforce Health Association

Requirements for Reimbursement of Transfer Costs

  • Medical transfer is necessary to receive appropriate medical care covered by insurance
  • Mobility is significantly difficult
  • Medical transfer is urgent or unavoidable
*Outpatient costs and other such expenses are not eligible for reimbursement.
*Pre-approval (post-approval only when unavoidable) from the Salesforce Health Association is required for reimbursement.

The Salesforce Health Association pays the full amount of transfer costs calculated based on the standard, most economical route and means of transportation for the transfer.
In addition, a daily allowance and other personnel expenses may also be provided for up to one person accompanying a patient during a transfer, such as a doctor assisting in the transfer, only when a physician determines it necessary for medical management.

Procedures
Required Documents
  • Application for Payment of Transfer Costs
    *Please contact the Salesforce Health Association.
Address for submission
Salesforce Health Association
〒100-0005 Nihon seimei marunouchi garden tower(Salesforce Tower), 1Chome 1-3 Marunouchi, Chiyoda-ku, Tokyo
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